Privacy Policy
We are committed to protecting your personal information and being transparent about how we use it.
Primax Group LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage with our services, or interact with our social media platforms linked to this website. By accessing or using our website, you consent to the practices described herein.
Information We Collect
Full name
Email address
Phone number
Business name
Property or service location
Any information submitted through contact forms, quote requests, or communications
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring URLs
If you interact with us through platforms such as Facebook, Instagram, or LinkedIn, we may receive information based on your privacy settings on those platforms.
How We Use Your Information
We use collected information to:
Respond to inquiries and provide requested services
Prepare estimates and service proposals
Communicate regarding appointments, updates, or service-related matters
Improve website functionality and user experience
Conduct marketing, advertising, and promotional activities
Comply with legal and regulatory requirements
Manage internal operations, analytics, and business records
Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
Analyze website traffic and performance
Improve user experience
Support marketing and advertising campaigns
Track conversions and engagement
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Sharing of Information
We do not sell your personal information. We may share information with:
Trusted third-party service providers (CRM systems, hosting providers, marketing platforms, analytics tools)
Payment processors and invoicing platforms (when applicable)
Legal authorities if required by law or to protect our rights
All third parties are required to maintain confidentiality and use data solely for authorized purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. While no method of transmission over the internet is 100% secure, we strive to protect your data using industry-standard security measures.
Email, SMS & Marketing Communications
By submitting your information, you may receive service-related or promotional communications from us. You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Social Media Platforms
Our website may link to social media platforms operated by third parties. We are not responsible for the privacy practices or content of those platforms. Your interactions with social media pages are governed by the privacy policies of the respective platforms.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Your Privacy Rights (U.S.)
Depending on your state of residence, you may have rights to:
Request access to personal data we hold
Request correction or deletion of your data
Opt out of certain data uses
To exercise your rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us directly.